In the large-scale and highly competitive clothing industry, the production of customized clothing, especially emerging clothing brands, is a complicated process. As a new apparel entrepreneur, you may have many questions and considerations. Our Frequently Asked Questions (FAQ) can answer some basic questions about garment manufacturing and our company's Jingqi garments. Therefore, our FAQ page will help you answer basic questions about our products, services, company policies, etc. Please make sure you double check our FAQ page before contact us.
1、 Are you a factory or trading company?
A: We are a professional manufacturing factory of t-shirt, hoodie, yoga clothing, women clothing，Children's Wear and mens clothing for 8 years. we are able to supply you with finest OEM / ODM service.
2、 What's your minimum order quantity?
A: We provide the service of smaller minimums orders of 50 pieces per design to apparel companies and brands all over the world. So they can start their company with their unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands that want to order more, but first need to check the market for their designs.
3、What's your sample policy?
A: We are glad to send samples for your testing before you place bulk order. Pre-production samples are produced in the exact same way as all the garments will eventually be produced on large-scale production. If you would like a sample before putting in an actual production order, we can accommodate your request during production but we will have to charge for the sample shipment and ask you to make a reasonable deposit to ensure that you are serious with the ordering of the same garment. We provide both prototyping and sample production services.
4、Can we use our own logo or design?
A: Sure, you can. And we also have professional designers if you only have an idea. We can help you make print/label logos on the garment.
5、 How can I make an order?
A: Please refer to our contact page for details.
6、Do you have any garment quality policy?
Yes, we are proud to introduce our policy of 100% quality guarantee for all our products. We offer 100% quality assurance and not a single piece is going to be defective. If you order 100 pieces, you will get 100 pieces which are accurate as per your description. Our 100% quality guarantee policy includes:
1.No whole in any fabric/garment.
2.No lose threads.
3.No stitching errors.
6.No printing mistakes.
7.According to provided sizes with 1 inch tolerance.
7、How long is the lead time?
A: For sample, we can ship within 5~7 days once get full payment; For bulk production, we can ship within 25~30 days.
8、What type printing would you able to do?
A: Have worked 3D digital, offset, silk screen, Embossing process, Reflective printing, label printing and so on.
9、Terms of trade and Payment Terms?
A: FOB, CFR, CNF price in business, we can accept Alipay, T/T, Paypal, Western Union.